How We Do It

Our Vision

Pioneering the future of commercial gaming regulation, setting the benchmark for innovative, safe, and responsible gaming.

Our Mission

The GCGRA's mission is to drive sustainable growth by cultivating world-class commercial gaming operations and agile regulation, grounded in the principles of integrity, innovation, and responsible practices.

Our Values

Deeply embedded in our organisational DNA, our core values - Integrity, Trust, Collaboration, Innovation, and Excellence – form the foundation that guides our strategies, influences our people and shapes our decision-making at every level.

• Integrity: we strive to conduct ourselves with the same level of integrity we expect from our licensees, ensuring fairness and transparency in all our engagements and regulatory processes.
• Collaboration: working closely with all industry stakeholders and the wider community, we believe collaboration is the best approach to cultivate an effective and responsible gaming ecosystem.
• Innovation: we embrace ground-breaking technologies and methodologies to advance gaming regulation, setting new industry standards and enabling new gaming experiences.
• Excellence: we always strive for excellence, improving our processes and outcomes, to set industry-leading standards and offer a world-class gaming experience.
• Trust: through our actions and results we aim to earn the confidence of our partners, our stakeholders, and consumers, to prove ourselves as a reliable, fair and effective regulator.

Our Approach

To achieve our vision of pioneering the future of commercial gaming regulation, we take a strategic approach based on four major pillars:

• Upholding World-Class Excellence
  Harnessing the extensive expertise of our team, we collaborate worldwide with commercial gaming regulators, subject-matter experts, and industry leaders worldwide, to ensure the UAE commercial gaming industry upholds and elevates international best practices.

• Championing Safety and Responsibility
  The GCGRA is setting the benchmark for safe and socially responsible gaming in the region, by protecting consumers and establishing research-based safeguards and risk control procedures to ensure accountability across the industry.

• Serving as an Innovation Incubator
  The GCGRA serves as a catalyst for innovation, attracting international tech and industry pioneers to the UAE, and empowering them to explore and develop ground-breaking gaming experiences.
  
  
• Unlocking the Industry's Economic Potential
  By shaping a world-class, innovative and responsible commercial gaming sector through a robust regulatory framework, the GCGRA facilitates unlocking the industry's full economic potential, while safeguarding the interests of consumers.